Essex, UK, Dec 03, 2009 – Leading fancy dress costumes supplier, Props n Frocks (www.props-n-frocks.co.uk) pride themselves on providing truly outstanding customer service, on employing the highest calibre of staff, and they are delighted to announce that eight of their team have achieved official qualifications in customer service and team leading during 2009 alone.
Already widely recognised by customers across the UK as a friendly and reliable fancy dress company, the firm implemented a new training strategy in 2009 and invited employees to undertake courses for officially recognised qualifications that would benefit both customers and staff members alike.
The response from the team was incredible and as a result five teammembers have successfully completed NVQ Level 2 qualifications in Customer Services and three staff have achieved NVQ Level 2 in Team Leading.
Following the success of the first year of the training strategy, each new member of staff is now invited to train for a relevant qualification to further enhance the company’s superb reputation and level of customer service.
“We have a wonderful team of staff and our emphasis has always been on providing fantastic customer service,” commented a spokesperson for Props n Frocks. “By improving and advancing our team, which is a bonus for them personally, our customers will feel the benefit of even better customer service that runs throughout the entire company at every level.”
To find out more about Props n Frocks and to see their immense range of fancy dress outfits, visit www.props-n-frocks.co.uk or call 01245 327156.
